International Shipping Detail

Shipping Partner

Our Shipping Partners are DHL, Fedex, Aramax.

Shipping Charges

For first 500 gm, charges are $ 15 and then after for every 500 gm, an addition of $ 5.00 will be charged. This will be valid upto 4.99 Kg

For Example :

0-500 gm = $ 15.00
501-1000 gm = $ 20
1001-1500 gm = $ 25 and go on like this upto
4501-4999 gm = $ 60

However from 5 Kg, charges will get calculated in Kg. For First 5 Kg, shipping will be chaged $ 10.00 per Kg. That means for a Parcel of exactly 5 Kg, you will be charged $ 50.00 only. and from then after for every addition of 1 Kg, $ 10 will charged.

For Example :

5.001 - 6 Kg = $ 60
6.001 - 7 Kg = $ 70 and go on like this

The above charges mentioned are of Air courier services and goods will be supplied at your door step.

Mode of Payment

Payments are accepted through     only

Delivery Time

You will receive your order within 3 weeks from order confirmation.

Custom Clearance

All commercial shipments of Artificial / imitation Jewellery & other Art forms from TajPearl.com exported out of India are cleared by Indian customs authority. Goods along with proper documentation are filed with the proper officer of Customs for inspection, examination and assessment. Thereafter with the permission of Customs, the goods are handed over to a courier agency for onward dispatch. This process takes 1-2 working days. If there is any Custom duty on Artificial Jewellery in your Country, that will be paid by you. You will be informed the same through us and by Courier company (if there is any). The same charges you have to handover to Courier Delivery executive.

 

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Return Policy

Money back Policy

15 days money back Gurantee.

We have a 15-day’s money back policy. If within 15 days, you are not satisfied with the product, you can return the same and shall be refunded under the following condition. The product should be in an unused condition, with the packaging retained along with all details received.

Once the product is received, our team shall verify the same and once they find that all requirements match, your money shall be returned within 15days from the date of receipt of product. The decision of the TajPearl.com team is final.

Return & Replacement Policy

TajPearl.com offers a return & replacement policy for items that are lost & damaged in transit, wherein we will replace these products at no extra cost to you. Damaged goods would have to be returned within 10 days of delivery.

Please note that we can process returns and refunds only for items purchased from TajPearl.com.
\ Refunds are provided by simply reversing the charge on your credit card or bank account using which the transaction was made. Refunds may also be claimed for cancelling unshipped items.

How to return an order:

  1. Please email us at [email protected] and let us know the item you would like to return along with your Order No
  2. Send us the jewellery with the original packing materials and let us know the item tracking no by return email once you mail it.
  3. Send the package by Reputated Couriers or from Speed post to ensure safe delivery to us. Returns on not satisfied items or Defective or Damaged items Buyer is responsible for All Return Postage and Shipping Charges
  4. Clearly print your name and address on the outside of the package in the return area. For Out of India, We currently do not take Returns.
  5. RETURN POLICY ONLY VALID FOR JEWELLERY PRODUCTS ONLY.